Shipping policy
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location, but most orders arrive within 5–12 business days.
Do you offer free shipping?
Yes — we offer free shipping to the United States on all orders.
Will I receive tracking information?
Absolutely. Once your order has been shipped, you’ll receive a tracking number via email so you can follow your delivery every step of the way.
Do you ship internationally?
Yes, BabyAini ships to selected countries worldwide. Shipping availability and delivery times may vary depending on destination.
Can I send a gift directly to someone?
Of course. Our gift sets are beautifully packaged and perfect for sending directly to new parents, baby showers, or special first moments.
What if my package arrives damaged?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery and our team will be happy to help make it right.
Can I change my shipping address after placing an order?
If your order has not been processed yet, we’ll do our best to update your shipping details. Please contact us as soon as possible after placing your order.
Will I need to pay customs or import fees?
Depending on your country, customs duties or import taxes may apply. These charges are determined by your local customs office and are the responsibility of the customer.